cables for moogerfoogers won´t work well..

[powermypedals]

so I bought a bunch of cables to power my moogerfoogers with the pp2+ and they won´t fit well, the contact is very loose and operation is not possible without power interruptions.
I have the cables that have this description on the website:
"5.5mm x 2.1mm “White” Barrel – Reverse Polarity (right-angle) Designed for reverse polarity powered units like the JangleBox, Fulltone SoulBender, '69, and Octafuzz. Also powers the Moogerfooger MF-101 Lowpass Filter, MF-102 Ring Modulator, MF-103 Phaser, and DMC/Voodoo Lab Cab-Tone.
PPREV-R"

I bought them new from thomann and have the mf-101 & mf-102.

what can I do about this?

[Josh Fiden]

There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO

[RoadHigh]

Wow.... What a great service... Major thumbs up!!!

[Trueman]

Thats good to know, thanks Josh.

There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO

[powermypedals]

I received power cables this week, free of charge.

what a great customer support, thanks a lot!

I wish you all the best and good luck with voodoo lab in the future!