Page 1 of 1

cables for moogerfoogers won´t work well..

Posted: Tue Jun 02, 2009 5:32 am
by powermypedals
so I bought a bunch of cables to power my moogerfoogers with the pp2+ and they won´t fit well, the contact is very loose and operation is not possible without power interruptions.
I have the cables that have this description on the website:
"5.5mm x 2.1mm “White” Barrel – Reverse Polarity (right-angle) Designed for reverse polarity powered units like the JangleBox, Fulltone SoulBender, '69, and Octafuzz. Also powers the Moogerfooger MF-101 Lowpass Filter, MF-102 Ring Modulator, MF-103 Phaser, and DMC/Voodoo Lab Cab-Tone.
PPREV-R"

I bought them new from thomann and have the mf-101 & mf-102.

what can I do about this?

Re: cables for moogerfoogers won´t work well..

Posted: Tue Jun 02, 2009 10:55 am
by Josh Fiden
There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO

Re: cables for moogerfoogers won´t work well..

Posted: Tue Jun 02, 2009 1:58 pm
by RoadHigh
Wow.... What a great service... Major thumbs up!!!

Re: cables for moogerfoogers won´t work well..

Posted: Wed Jun 03, 2009 3:28 am
by Trueman
Thats good to know, thanks Josh.
Josh Fiden wrote:There is an error on our web site. The right angle connectors will not fit Moogerfoogers. Only the straight connectors will insert fully. We are updating the web page.

Please PM your address and the number of cables and I'll have replacements sent today.

Sorry for the inconvenience!

Josh Fiden
Founder / CEO

Re: cables for moogerfoogers won´t work well..

Posted: Sun Jun 14, 2009 6:31 am
by powermypedals
I received power cables this week, free of charge.

what a great customer support, thanks a lot!

I wish you all the best and good luck with voodoo lab in the future!