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Ground Control Pro Issue
Posted: Wed Dec 26, 2018 8:23 am
by Puck
Hi All,
I recieved a Ground Control Pro as a Chrismas gift to use with my Eleven Rack.
Plugged it in and every LED and display segment is lit up (see attached pic).
Any clue what's going on with it?
Thanks in advance,
Puck
Re: Ground Control Pro Issue
Posted: Thu Dec 27, 2018 9:20 am
by edge100
Same problem here with my new (to me) GCP. The unit seems to function perfectly (sends MIDI), but the LEDs are either on all the time or intermittently flicker.
Re: Ground Control Pro Issue
Posted: Thu Dec 27, 2018 10:00 am
by Puck
Thanks for the reply Edge.
Makes setup a little more difficult doesn't it?
Re: Ground Control Pro Issue
Posted: Sat Dec 29, 2018 8:05 am
by edge100
Update: whatever Gremlins were haunting my GCP appear to have moved on. Everything appears to be working fine now.
Re: Ground Control Pro Issue
Posted: Thu Jan 03, 2019 11:56 am
by edge100
UPDATE #2:
Gremlins are back. The unit seems to alternate between all LCDs on and all LCDs off (except selected IA switches), about once every few days.
Tech support (or anyone else), please help! The unit is totally functional, but the absence of visual feedback via the LCDs makes things less than ideal.
Re: Ground Control Pro Issue
Posted: Thu Jan 03, 2019 2:15 pm
by JohnClark
In both of these cases make sure to test using the original power adapter. A standard Pedal Power output does not have enough current to power a Ground Control Pro.
Also, if these problem continue, please give us a call directly or send an email to
info@voodoolab.com and we can get everything sorted out!
I hope that helps!
Re: Ground Control Pro Issue
Posted: Fri Jan 04, 2019 5:05 am
by edge100
JohnClark wrote: ↑Thu Jan 03, 2019 2:15 pm
In both of these cases make sure to test using the original power adapter. A standard Pedal Power output does not have enough current to power a Ground Control Pro.
Also, if these problem continue, please give us a call directly or send an email to
info@voodoolab.com and we can get everything sorted out!
I hope that helps!
Thanks, John. I’m running with the original adapter.
I’ll send an email to follow up on the issue.
Re: Ground Control Pro Issue
Posted: Sat Aug 24, 2019 9:02 pm
by Luizandrelino
Same problem! How to solve it?
Re: Ground Control Pro Issue
Posted: Sun Aug 25, 2019 1:46 pm
by JohnClark
Luizandrelino wrote: ↑Sat Aug 24, 2019 9:02 pm
Same problem! How to solve it?
How are you powering your Ground Control Pro?
If using the original supplied power adapter, do you see the same problem with no other cables connected to the Ground Control Pro?